The Virtual CD support forum

Sony DRU-830A CD/DVD drive

Can Virtual CD v 9.0.0.2, which I have installed, use the Sony DRU-830A CD/DVD drive?

I have the latest Sony firmware SS25 running the drive. I have Windows XP sp 2 with all updates.

Virtual CD, when asked to make a virtual CD from a real CD, fails to find the CD/DVD drive unless the drive is closed then opened. It then pauses and says that it needs to see RAW data. The program to make virtual CDs then crashes and sends an error message to Microsoft. For this reason I am not able to use it to create virtual CDs, which I can create successfully with this software and this audio CD on other computers.

I have also reinstalled Virtual CD, but this did not affect the problem.

Thank you for your help.

Christopher Spry
christopher.spry@gmail.com

RAW data / Builder crashes

Afaik your drive is able to read RAW data (all recent drives do that). When do you get the message "that it needs to see RAW data" - right after the CD analysis?

When exactly does the crash occur (during analysis, at the start of the creation process or during the creation) and which error message do you get exactly?
Additionally please add your diagnostics output (Toolbox -> Show diagnostics) within a new answer.

Thank you!

RAW data / Builder crashes

Thak you for your reply

Here is what I have tried to do, to use, to create a Virtual CD, on the CD drive E: on this computer.

I left click on the Virtual CD icon and select 'Create a Virtual CD'. The 'Virtual CD Image Write' window opens and says 'Please insert a source CD from which you want to create a virtual CD'. I open the CD caddy and put in the audio-CD. The CD drive light flashes. The window 'Audio CD E:' window opens and says 'What do you want Windows to do' and offers to play it or 'Create a virtual CD using the Virtual CD v 9 Image Wizard'. I click on 'Cancel' to remove the 'Audio CD E:' window. In the 'Virtual CD Image Writer' window I now click on 'OK' and the window closes. No other window opens. I note in Task Manager that 'vc9build.exe' is running as a process, even though the Window has closed and no CD is shown. I am not able to end the vc9build.exe process in Task Manager. I assume that vc9build.exe has crashed. I can only remove it by rebooting the computer. I reboot the computer.

After rebooting, I put an audio-CD in the CD drive. The window 'Audio CD E:' window opens and says 'What do you want Windows to do' and offers to play it or 'Create a virtual CD using the Virtual CD v 9 Image Wizard'. I click on 'Create a virtual CD using the Virtual CD v 9 Image Wizard'. The mouse hourglass appears but no window. In 'Task Manager' I see that 'vc9build.exe' is running as a process, even though the Window has closed and no CD is shown. I am not able to end the vc9build.exe process in Task Manager. I assume that vc9build.exe has crashed. I can only remove it by rebooting the computer. I reboot the computer.

I start 'Virtual CD v9 - CD Management'. I select 'Create a virtual CD'. The 'Virtual CD Image Writer' windows opens. I put an audio-CD in the caddy and close it. The CD light flashes. A windows 'Audio CD E:' opens and I select the option to 'Create a virtual CD using Virtual CD v 9 Image Wizard'. The mouse hourglass appears then closes. No window appears and I have to reboot again because vc9build.exe is in memory and can not be removed.

In addition, I have found that when I copy previously-made virtual CD images to an UNC share (M:) in a NAS, they are visible to Virtual CD on this computer, when I search for them in Virtual CD, but they are not added to the list of usable virtual CDs when I select 'Add'. No error message is given.

Thank you for your help.

Christopher Spry
christopher.spry@gmail.com

Your diagnostics

Thanks for your diagnostics output! There are quite a lot of so-called filter drivers listed which may be the problem:

Driver Moduls:
c:\windows\system32\drivers\pxhelp20.sys - Px Engine Device Driver for Windows 2000/XP - Sonic Solutions - 3.0.56.0
c:\windows\system32\drivers\drvmcdb.sys - Device Driver - Sonic Solutions - 3.21.52.0
c:\windows\system32\drivers\cdrblock.sys - CD-ROM Block Filter Driver - Canopus Co,. Ltd. - 1.0.0.3
c:\windows\system32\drivers\anydvd.sys - AnyDVD Filter Driver - SlySoft, Inc. - 6.0.1.1
c:\windows\system32\drivers\pfc.sys - Padus(R) ASPI Shell - Padus, Inc. - 2.5.0.204

The most suspicious one is the CD-ROM Block Filter Driver. I'd recommend to remove the filter drivers as described in the KB article below and then re-add them step by step to see which filter driver is the culprit.

Any report back would be highly aprecciated!

Removing filter drivers from the registry