Virtual CD knowledge base


Tags VirtualCD.V9 VirtualCD.V8 VirtualCD.V7 VirtualCD.V6 VirtualCD.V10

Setup Error -5006: 0x80070020 or 0x800700b7 during the (de-)installation of Virtual CD

During the initialization, the installation aborts with the error -5006: 0x80070020 or 0x800700b7.

This error indicates that the process cannot access the file because it is being used by another process. This problem occurs when a virus scanner with real-time scanning, e.g. GDATA AntiVirusKit 2005 or McAfee, is implemented. In this case, if you turn off the online virus scanner (in GDATA  the AVK guard) the setup can be started without this problem.

Solution: Please deactivate the virus scanner before installing Virtual CD.

Please note that this error is not a fault of Virtual CD. Other setups are affected as well! Microsoft has written a corresponding knowledgebase article: http://support.microsoft.com/?scid=kb;en-us;883825.


Article #1712 | 10/28/15 | Hartmut Mäcker