H+H Software GmbH

The Virtual CD support forum

Answers:

Total Lack of Virtual CD support.

I have attempted to download a replacement copy of Virtual CD on two occasions but received NOTHING, when I tried again a few minutes ago I was informed that I had exceeded the maximum number of downloads. the only download I received was the original one I purchased several weeks ago and which was destroyed when I formatted my hard drive.

I am becoming most annoyed with your very inconvenient web site and lack of support and if I do not get satisfaction in the near future request that the purchase price be refunded since I do possess the software.

Total Lack of Virtual CD support

Dear Mr Pilkington

Your requests from March, 10th, and April, 11th, have been answered on the same day respectively on the following day in a private password protected form. You should have received an automatic e-mail notification about my answer. If not, please check your spam filter!

Yes, I can see that the softwae was downloaded 10 times but I do not know if the downloads were complete or not. I have reset the maximum number of downloads.

And I tried to download the setup, too. There was no problem.

Kind regards

Problem downloading Virtual CD software.

Attn:Martin Overmann.
Thanks for your rapid response, I will try once more to download the software.
Regards,
Terry Pilkington

Problem downloading Virtual CD software

Dear Mr Pilkington

Thank you.
I will keep your last answer internal because some words within the answer could cause a lot of spam....

Could you please describe how you do try to download Virtual CD software?

Did you find the automatic e-mail notifications about the former answers?

Best regards

Problem downloading Virtual CD software

Dear Mr Pilkington

Thank you very much, now I got it.

I will send you an e-mail including the solution.

If you do not get the e-mail today please let me know

Best regards
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